Frequently asked questions

If BamBeds designs the platform (a vehicle or layout we do not already make), that work starts at $5,000 and is quoted before production. A 3D scan in San Luis Obispo, California is usually required.

If you already have cut files, we can machine them. That program starts at $500 plus cut charges. See the Custom Design page.

If you want a vehicle added to the catalog, email support@bambeds.com with year, make, and model. That is a request, not a custom order.

We don't ask for tips, please don't ask for discounts!

The prices you see are the lowest and best prices around.

If you need BamBeds now, then buy now! If you don't need them now, just wait and buy when the time is right for you.

BamBeds are removable, vehicle-specific sleeping and storage platforms for trucks and SUVs. They sit on factory ledges or cargo geometry, add a sleeping surface, and leave open storage underneath. Install and remove without tools.

No, our CAD Files are not for sale.

No, At this time we do not offer visits or in person order pickups.

BamBeds are designed to be used under the protection of a Campershell or SUV interior. Light water exposure is no problem for the materials we use and it will not void our Warranty. For heavy water exposure, please consider ordering our Hex material option which has waterproof faces meant for outdoor use.

Limited Lifetime Warranty for the original purchaser, for the life of the original vehicle. It covers defects in materials and workmanship under normal use, including structural integrity of the BamBed system. This warranty is valid only for the original purchaser and is non-transferable. It applies only to the vehicle for which the BamBed was originally designed and purchased. It does not cover damage caused by misuse, neglect, or improper installation, or finish wear. Reference your original order number when you write support@bambeds.com. See Warranty.

Damage: If your product is damaged during transit, email photos of the unopened package to support@bambeds.com as soon as possible. We’ll send replacements for any broken parts. For part failures, email photos and reference your original order number. This warranty is for the original buyer only.

Order Cancellations: Order cancellations are evaluated case by case and are not guaranteed. A 20% cancellation fee applies, which may be used towards a future purchase. To cancel, send an email to support@bambeds.com with the SUBJECT LINE: “REQUEST TO CANCEL ORDER #XXXX” and confirm in your email that you’ve read and agree to our cancellation policy.

Returns: Due to the high cost of shipping our large products, carefully review product details and fit before ordering. If you’re unsure, contact us for verification. Returns are accepted within 14 days of delivery, using original packaging. You are responsible for all shipping costs and a 20% restocking fee.

Bamboo Care:

Wax is applied to the bamboo during initial finishing to protect from moisture and to bring out the best colors from the material. If you notice your Bamboo starting to fade you can reapply a basic beeswax to restore the finish. Recommendation Here: Howard's Feed n Wax

Birch Care:

If your boards are used in wet environments, i.e. not under a camper shell, exposed to fish guts or have wetsuits left soaking for days. It can be beneficial to coat your boards with a water based polyurethane sealant like this: Minwax Wipe On Poly

Sanding:

If you want to do a full refinishing of your boards, use a 150-250 grit sandpaper to eliminate any deep stains or blend away scratches.

Our products are designed for the most common OE version of the vehicle. Any accessories including OE accessories may need to be removed in order to use our products, if you have any questions please email photos of your parts to support@bambeds.com.